Dear Valued DKShop Customers,
As DKShop continues to grow, we’ve welcomed many new customers and expanded our product selection beyond K-pop to include fashion, beauty, and lifestyle items. To ensure a smooth and transparent shopping experience for everyone, we have updated our Shipping, Refund & Return Policy.
Key updates include:
- Order Cancellation Policy – Adjustments to cancellation timeframes and conditions.
- Fashion & Beauty Product Inspection – Clarifications on exchange and refund eligibility.
- Shipping & Customs Policy – Updates on shipping procedures, address corrections, and customs responsibilities.
Effective Date:
The updated policy takes effect immediately as of February 6, 2025, and applies to all new orders. Orders placed before this date will follow the previous policy.
However, in exceptional cases where the new policy offers clearer guidance or aligns better with the order's current status, we may refer to the updated policy for resolution. If you have any concerns, please reach out to our customer support team, and we will assist you accordingly.
We encourage you to review the full updated policy for details. If you have any questions, our customer support team is happy to assist you.
➡ 🔗 Click here to review the updated policy
Thank you for your continued trust and support as DKShop grows with you!
DKShop Team