PRODUCT

• All products are purchased directly from the original website, guaranteeing 100% authenticity.
• Due to limited quantities, first pressing, POB, and special gifts may end without notice.
• We don't compensate for damages or scratches on the outer box.
• After ordering, it usually takes 3-4 business days for the product to ship.

PRE-ORDER ITEMS

• All items, including your pre-order items and other purchases, will be shipped together in a single shipment once the pre-orders arrive.
• The release date can be postponed depending on the manufacturer's schedule.

ORDER CANCELATION

• Cancellation requests must be made immediately after receiving the order confirmation email. Once processed, cancellations may not be possible.

DUTIES & TAXES

• Customers are responsible for any customs duties and taxes in their country.

GROUP ORDER & WHOLESALE

• Sign up for "Wholesale Program" for bulk purchases.
• We offer competitive rates for bulk, wholesale, and group orders.
• You may encounter shipping rate errors for large quantities. For large orders, use our quotation system for product pricing (excluding shipping). For assistance, contact shop@delivered.co.kr.

KADDY & CONSOLIDATION SERVICE

• Combine DKshop and Delivered Korea orders by providing your Delivered Korea address and your Suite number at checkout.

To your Delivered Korea Suite

• Customers registered with Delivered Korea can send products to their personal Suite, allowing them to apply console or other shipping options. Domestic shipping is available exclusively for customers registered with Delivered Korea. Shipping to other domestic addresses in Korea is not available, and such orders may be canceled.
  
  

International Shipping

• Express Shipping: Trusted companies such as FedEx and DHL handle express shipping. Delivery typically takes 2–4 days after dispatch.
• Standard Shipping: This option is available for smaller items due to weight restrictions. Items are shipped from Korea and delivered by local postal services or couriers in the destination country. Delivery usually takes 1–2 weeks from dispatch.
  

Shipping Costs: Exact shipping fees based on the destination country and product weight will be displayed on the checkout page after entering the shipping address.

Shipping Delays: Delivery may be delayed due to traffic, courier capacity, location, or other uncontrollable international events and factors.

For detailed information, please refer to the complete policy through the link below.

Shipping, Refund & Return Policy(Click)